General Auto Repair in the Greater Seattle Area

Jesse and the team are communicative and transparent about pricing. I used to have my Audi serviced down the hill, at a different German shop. That was until I was quoted an arm and a leg for some one-off items (>20% of residual value on the car). Loyal Automotive on the other hand is very easy to work with, guided me through the difference in quality across various parts, and ultimately making me one happy customer. Thank you again for the service, see you guys next time!

Global

Highly recommend Loyal!!! I scheduled an appointment over the phone, and they started working on my car as soon as I got there. Never have I ever had somebody fix a car problem for me so fast!! I was shocked! Jesse is the best, hands down.

Maya Chavez

We have been customers of Loyal since they opened. I think they have worked on 4 of our cars. We always feel like we get honest service. We have had only one issue when a repair needed to be looked at a second time. We were happy with how they handled it. Final costs for services have always been in line or better than our expectations.

anthony devita

Trust these guys wholeheartedly with anything car related. They’re always helpful, timely and reasonably priced.

Jessica Rubinstein

I’ve come here twice (for an oil change, brake pad/rotor replacement, and a bad window regulator) and interacted with Eddie (who also did the work on my car). My impression is overwhelmingly positive, and Eddie was extra accommodating waiting nearly half an hour past their closing time for me to pick up my car. Will be happily coming back here for most service work.

Adrian Lupusoru

Very professional and honest. My son’s car broke down and was towed to Loyal Automotive. While they did experience the problem with the car, the car wouldn’t return a diagnostic code, and everything else checked out. They suggested he to take it to a manufacturer dealership. They spent considerable time on the car and didn’t charge for their time. Super considerate of a college student’s money! If I lived in shoreline, I’d take my car there!

GBrown Brown

Ultimately, we got our car back with the needed service completed at a fair price. The shop was responsive when we shared concerns after picking up our car from the first round of service. What I wish would have gone differently was some of the communication. Supply chain delays I understand, but when I showed up (a day later than first planned) to pick up the car it was about 30 minutes until close and the car was not ready. What I then suspect happened was a rush to finish the work and a hasty

Alexander Eisenreich

These guys did some work on my car a little over a year ago. I was hearing some noise in the front end which could be related to that work and brought it in to see if it was under warranty. It was a few months past, but they said they’d look at it and see what can be done. Turned out a bolt needed to be re-torqued and that was all it was. They took care of it free of charge and I appreciate their honesty and taking quick care of the problem

John Massoni